Loading Information...

Introduction: A New Era of Consumer Behavior

In the evolving economic environment of Taiwan in 2025, a new pattern in credit card usage has captured attention.

Recent findings by the National Credit Card Center (NCCC) show a significant surge in card transactions and spending, driven primarily by consumers under 30 and those aged 60 and above.

These groups, although vastly different in their shopping behaviors, are now leading financial trends that reshape how both banks and merchants approach their target markets.

Under-30 Consumers Take the Lead in Annual Spending

Despite making up just 7.42% of total credit card holders, individuals younger than 30 emerged as the highest spenders per card in the country last year.

Each cardholder in this demographic recorded an annual expenditure of NT$2.041 million (approximately US$68,256), with a remarkable 453 transactions per card—far surpassing the activity seen in older age groups.

This level of engagement suggests that Taiwan’s younger consumers are not only highly active but also increasingly comfortable using credit to navigate daily life and online commerce.

Their reliance on digital financial tools and preference for seamless, mobile-first experiences continue to elevate their economic impact.

Recognizing this trend, experts have emphasized the need for banks and retailers to refocus efforts on Gen Z consumers, who are positioned to become primary drivers of future consumer demand and innovation.

Senior Citizens Exhibit High-Value Spending Patterns

Older consumers, often perceived as more conservative spenders, demonstrated unexpected financial strength.

While the average number of transactions per card among seniors stood at 142—the lowest across all age groups—the value of each purchase told a different story.

At NT$10,744 per transaction, seniors had the highest average spend, bringing their annual per-card total to NT$1.525 million.

This indicates that older consumers may not engage in frequent shopping sprees, but they tend to make more deliberate and higher-value purchases.

From healthcare to travel and premium goods, their spending choices reflect quality and purpose over quantity.

These results highlight an opportunity for financial institutions to tailor offerings to this demographic, focusing on premium services, lifestyle benefits, and simplified digital access to match their preferences.

Record Credit Card Spending Amid Economic Growth

Taiwan’s overall economic performance in 2024 laid the groundwork for a record in credit card activity.

National credit card spending soared to NT$4.68 trillion, boosted by a GDP growth rate of 4.84%—the strongest in the past three years.

Inflation also remained persistent, with the consumer price index (CPI) reaching 2.18%, marking the third straight year above the government’s 2% inflation benchmark.

This combination of economic growth and rising prices likely encouraged greater card usage, as consumers sought both convenience and short-term financial flexibility.

As a result, credit cards have become essential tools not just for spending but also for navigating an increasingly digital and inflation-sensitive economy.

The Top 1%: A Financial Force of Their Own

Perhaps the most revealing data point is the behavior of the top 1% of cardholders.

This small but influential group averaged NT$1.47 million in spending per card—an amount that dwarfed the average cardholder’s spending by a factor of 27.

Additionally, they were responsible for over one-fifth (21.5%) of all credit card transactions nationwide.

With 283 transactions per card annually and an average purchase value of NT$5,198, this group exhibits a unique combination of volume and value.

In comparison, standard cardholders averaged just 47 transactions annually, with each purchase amounting to NT$1,161.

This intense level of financial activity positions the top 1% as a critical segment for banks and high-end retailers.

Their consistent and high-value usage patterns underline the need for exclusive services, luxury loyalty programs, and personalized rewards to retain their business.

Spending Preferences: From Retail to Travel and Insurance

When examining where this elite group spends its money, four key categories emerge: department store shopping, insurance premiums, travel expenses, and general retail.

These consumers demonstrate a readiness to use credit cards for both essential services and lifestyle enhancements.

Their spending choices indicate a broader trend: affluent cardholders are integrating credit into both routine and discretionary spending, further embedding financial services into their daily lives.

The data underscores the importance of aligning credit card rewards and benefits with high-value categories that cater to this audience.

Regional Trends: Big Cities, Big Spenders

Geographic analysis reveals that Taiwan’s high-spending credit card users are concentrated in urban centers. Nearly half—46.36%—of these top-tier cardholders reside in the capital Taipei and neighboring New Taipei City.

These metropolitan areas, known for their dense populations and high cost of living, naturally foster elevated spending behaviors.

Outside the major urban hubs, the city and county of Hsinchu—Taiwan’s high-tech heartland—stood out with the largest proportion of top spenders among the remaining 16 counties and cities, contributing 6.36% of the national total.

The presence of tech professionals and affluent employees in this area likely contributes to this outsized influence.

These regional insights offer valuable guidance for card issuers aiming to refine their market segmentation and promotional strategies.

Areas with concentrated wealth and strong economic activity present fertile ground for premium product offerings and location-based campaigns.

Strategic Focus in Taiwan’s Financial Sector – 2025
🎯 Target Segment Strategic Offering Intended Outcome
🧑‍💻 Gen Z Cash-back on digital purchases, mobile-first platforms, influencer-based marketing Increased engagement and long-term loyalty from younger consumers
👴 Seniors (60+) Cards with healthcare, insurance, and travel rewards Enhanced value perception and retention in an aging market
👑 Elite (Top 1%) Concierge service, luxury travel, private event access, investment-linked rewards Brand distinction in high-net-worth consumer segment
🏙 Urban Consumers Exclusive campaigns in Taipei, New Taipei, Hsinchu emphasizing premium lifestyle Stronger influence and penetration in major economic zones

Conclusion: Credit Card Usage as a Mirror of Economic Shifts

The trends identified in 2025 go beyond simple card usage—they reflect broader societal and economic transformations in Taiwan.

As young adults become dominant economic actors and seniors continue to wield considerable financial influence, traditional assumptions about credit card use are being rewritten.

The rise in total spending, the widening gap between elite and average consumers, and the geographical concentration of high-value activity all point toward a more segmented, personalized future for financial services.

Credit cards are no longer just tools for convenience—they are key instruments of identity, lifestyle, and economic participation.

Institutions that recognize and adapt to these nuanced behaviors will be best positioned to thrive in Taiwan’s dynamic consumer environment in the years ahead.

Author

  • Lara Barbosa has a degree in Journalism and has experience in editing and managing news portals. Her approach combines academic research and accessible language, transforming complex topics into educational materials that are attractive to the general public.